We ship orders out daily, Monday-Friday. Any orders after 10am will be processed and shipped the next business day. The shipping you choose will not include the days prior to processing, it includes only the timeframe after the package has been processed and scanned in by the Post Office. We will ship everything via United States Postal Service. We can ship within the US, internationally, and to APO's.
We currently use US Postal Service (USPS) for international shipping.
For USPS please be aware that depending on the destination the shipping time could be from 2-3 weeks (UK, Canada) to 4-5 weeks (South Africa, Australia, New Zealand) or longer and the tracking is inconsistent due to the change of hands in the process from USPS to the destination country's postal service. If your package is showing as delivered and you have not received it, please check with your local post office to see if they have the package. If you owe customs fees, they reserve the right to keep your package. If you do not pick it up within a certain time frame, it will be returned to us.
Additional Customs Fees & Taxes:
To prevent delays please make sure to check with your country to see if you will be charged additional customs fees when the package arrives.
Returns & Exchanges
- Please see our Returns & Exchanges for more information.
If you have any questions, please let us know by emailing firstname.lastname@example.org.